Operations diagnosis
We look at what already exists and show you, with evidence, where the leak is. You leave with a map of the problem, not a slide deck.
Oficina Studio · Portugal
24husual response time
5systems in production
100%of messages reviewed by a person
We turn messy processes into systems that work.
24husual response time
5systems in production
100%of messages reviewed by a person
We see where your business loses time and contacts, and we build the piece that fixes it. With a person deciding what matters, not an automation running loose.
No message goes out without a person saying yes. The system proposes; the decision is human.
24husual response time
5systems in production
100%human review
Built with
PythonTypeScriptNext.js
PostgreSQLSupabaseDocker
PlaywrightAI APIs
What's already running
Systems in production, with people using them every day.
Not mockups, not case studies. This is what is running right now, including products with customers paying a monthly fee. No projections.
5systems in production
12companies on the customer-service platform
779products managed in a single store
100%of messages reviewed by a person
24husual response time
The numbers are small because they are real. We prefer it that way.
What we do
Four ways to solve the same problem.
They all start with the same question: where are you losing time or contacts without noticing?
Website and lead capture
Websites that collect contacts instead of letting them slip away, with the process built behind them, not just the page.
Process automation
What someone does by hand every week starts running on its own, and the person keeps the work that needs judgement.
Complete systems
When no off-the-shelf tool fits, we build the missing piece. AI works backstage, with human validation.
Catalogue
Everything we can take on.
From diagnosis to daily operations. If your business needs the piece, we build it or orchestrate whoever builds it.
- Mobile apps
- Websites and conversion
- Online stores
- Internal systems
- Integrations
- Automations
- AI customer service
- AI-run systems management
- Social media automation
- Social media management
- Paid traffic
- Customer journeys
- Dashboards and data
- Server management
- Cybersecurity
- Operations diagnosis
How it works
A clear method. Results you can see.
No hourly billing. Scope, timeline and price fixed before we start.
Map
Understand the problem
Twenty minutes of conversation and a look at what already exists. If we are not the right people, we say so right away.
Prioritise
Choose where to start
One thing at a time, starting with what hurts most and costs least to fix.
Build
Build and show
We show it working, not in slides. You see progress as it happens.
Measure
Confirm it delivers
It keeps running with the numbers in plain sight. If nothing improved, we say so and it doesn't stay.
If, at the end of the diagnosis, there is nothing worth building, we tell you that too.
Operations, live
Someone watching the numbers before you do.
Every system runs with dashboards in view and a person behind it. That is how we work, and that is how it stays once delivered.
Pipeline status
Discoveryactive
Website analysisactive
Human approvalactive
Opportunity · Braga
72 /100
4.8 on Google with 540 reviews, and a website with no form.
Sending gate
Sent without approval0
Daily cap5
Real case
A store that managed orders by hand.
Hundreds of products. Orders came in, and from there everything was manual.
Before
- Orders tracked by hand, with no single place to see their status
- Shipping and tracking copied from one place to another
- Changing a product meant asking someone
- Monthly accounts rebuilt from several places
After
- Own dashboard with orders, statuses and history
- Shipping with tracking recorded in the same place
- Catalogue the owner edits, without depending on anyone
- Financial dashboard with direct export
How we work
What never changes, whatever the project.
Focus
On the result, not the technology
The question is never which tool to use. It is what starts working better.
Timeline
Fast, practical implementation
Weeks, not quarters. One piece at a time, working.
Control
Always with human oversight
The system proposes, a person decides. Nothing goes out on its own.
Data
Handled under the GDPR
Your business's data and your customers' data handled properly.
Talk to us
Tell us what is holding back your business.
Describe the problem in your own words. You don't need to know what has to be built, that is what we are for.
Direct email
geral@aoficinastudio.pt
Phone
+351 910 712 855
We usually reply the same day.